Frequently Asked Questions
Everything you need to know about your DC Shoes order.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your package through the 'Order Status' link in our website footer.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed merchandise. Items must be returned in their original packaging with all tags attached for a full refund.
Do you offer international shipping?
Yes, DC Shoes ships to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know what size to buy?
Each product page features a 'Size Guide' link with detailed measurements. We recommend measuring your foot or referring to our conversion charts to ensure the perfect fit for your skate shoes or apparel.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Are your shoes covered by a warranty?
We stand behind the quality of our products. DC Shoes offers a limited warranty against manufacturing defects in workmanship and materials for up to one year from the date of purchase.